GDPR Compliance
Our commitment to data protection under the UK General Data Protection Regulation
Last updated: November 2024
Our Commitment
Keen-leaf is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take our responsibilities as a data controller seriously and have implemented appropriate policies and procedures to ensure lawful, fair and transparent processing of personal data.
Data Controller Information
Keen-leaf acts as a data controller for personal information collected through this website and in the course of our consultancy services.
Contact details:
Email: [email protected]
Address: 47 Meridian Place, Manchester M2 4WQ
Principles We Follow
We adhere to the core principles of data protection:
- Lawfulness, fairness and transparency: We process personal data lawfully, fairly and in a transparent manner
- Purpose limitation: We collect data for specified, explicit and legitimate purposes
- Data minimisation: We ensure data is adequate, relevant and limited to what is necessary
- Accuracy: We keep personal data accurate and up to date
- Storage limitation: We retain data only for as long as necessary
- Integrity and confidentiality: We process data securely with appropriate protection
- Accountability: We take responsibility for compliance and can demonstrate it
Lawful Bases for Processing
We rely on the following lawful bases when processing personal data:
Consent
Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications or submitting an enquiry form.
Contract
Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract, such as delivering consultancy services.
Legitimate Interests
Where processing is necessary for our legitimate interests or those of a third party, provided those interests do not override your fundamental rights. This includes business administration and service improvement.
Legal Obligation
Where processing is necessary to comply with a legal obligation, such as financial reporting requirements.
Your Rights Under UK GDPR
You have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal information we hold about you.
Right to Rectification
You have the right to request correction of personal information that is inaccurate or incomplete.
Right to Erasure
You have the right to request deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purpose it was collected.
Right to Restrict Processing
You have the right to request that we limit the processing of your personal information in certain circumstances.
Right to Data Portability
You have the right to receive your personal information in a structured, commonly used format and to transmit it to another controller.
Right to Object
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing that produce legal effects or similarly significantly affect you.
Exercising Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. There is no fee for making a request, although we may charge a reasonable fee for manifestly unfounded or excessive requests.
Data Breaches
We have procedures in place to detect, report and investigate personal data breaches. In the event of a breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours and will notify affected individuals where required.
Complaints
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
Updates to This Policy
We review our GDPR compliance measures regularly and may update this page to reflect changes in our practices or legal requirements.